Refund Policy

Last updated: 5 May 2026

30-day money-back guarantee

Pulse is operated by ClearOperations Ltd, trading as FinanceJoy. We want you to be happy with your subscription. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all our orders. To request a refund:

• Visit paddle.net and look up your order using the email address you used at checkout, or
• Email us at support@financejoy.co.uk and we'll help you through the process.

Subscription cancellations

You can cancel your subscription at any time from your billing settings. Cancellation stops future renewals; you keep access to the Service until the end of the current billing period.

More information

Paddle's full refund handling is described in their Refund Policy. If you have any questions, email support@financejoy.co.uk.